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Website Payments

Payment for a Website will adhere to the following stages and terms of payment stated below unless otherwise agreed with the client in our proposal:

1. Website payments are taken in 3 stages:After the client has agreed to the outlined specifications for the Website and terms in the proposal Green17 begin the design phase creating a static design of the Website including any major pages which are presented, reviewed and updated by Green17 in conjunction with the client. Any major changes to the Website design and functionality which differ from the agreed proposal will be accessed and a further cost drawn up by Green17 outlined in an updated proposal to be then agreed with the client. The client then signs-off the design approving it to be taken to the build stage.

The first payment is then due immediately after the client has signed-off the design. The normal 30 days grace given before the payment is due does not stand in this case as it can delay the progress of the Website. Green17 will not commence building the Website until the first payment of 50% has been made and cleared in our account.

2. Green17 then commence the build of the Website as outlined in the proposal and agreed design. Green17 will create the site on a development server and give the client access once the site is built, fully-functional, tested and ready to add content to, this date will act as the completion of the development site and the second payment invoice will be issued. Unless otherwise agreed with the client adding the content to the Website will be the responsibility of the client, and Green17 will give them access to login to our content management system, 'Content17' and update all sections necessary.

The second payment of 40% of the total cost is then due and an invoice will be issued to the client payable in full within 30 days Nett once Green17 have completed all web design, build and testing. The date of issue of the second invoice will not be postponed by the clients delay in adding content to the site, as this is the clients responsiblity unless otherwise stated.

3. The final payment of 10% is then due before the Website is put live. If this occurs before the second payment has been made it will also be required in full before the site is put live. Once the client has added the content and we make any final amendments necessary, the site will be fully tested across all major browsers again and the final invoice will be issued. The payment will be due immediately with no 30 days grace, as this would delay the live date of the Website. Green17 will not put the Website live until the full payment of all monies due have been made and cleared in our account.

All accounts are Strictly 30 days Nett (unless stated otherwise above or other prior arrangement has been made) meaning that all monies due to Green17 Creative must be paid within 30 days of completion of work.

We will contact clients via email and telephone to remind them of such payments if they are not received when due. Green17 Creative reserve the right to charge for costs and expenses incurred in recovering late payments and to charge interest at the rate then in force pursuant to the Late Payment of Commercial Debts (Interest) Act 1998 as at the due date. A copy of "The Act" is available from

If, after repeated requests for payment have been ignored, or no contact can be made with the Client to make arrangement for payment of any monies owed, Green17 Creative reserve the right to disable the Clients Website or system until such time as we receive all outstanding monies. Following consistent non-payment of an invoice our Solicitors will contact the Client in question, with a view to taking the matter further and if the need arises to seek payment through legal proceedings, and if necessary court summons.

The client must contact Green17 Creative, concerning the details of any Green17 Creative invoice, or any complaint, within 7 days of the date of the invoice. Letters of complaint should be on the client’s headed notepaper and signed on behalf of the client by a Director of the firm, charity or organisation.