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Hosting & Domain Payments

Hosting Payments refer to your yearly Website hosting fee and the registration of all of your domain names. This means that you own your web space and those web addresses for the next year(s).

An invoice will be issued yearly for your hosting payment, dated from your website live date unless otherwise agreed.

Domain charges will be invoiced as per your initial choice of years and on the date of the website live date, e.g. if you bought a domain for 5 years it will be invoiced every 5 years.

If you choose not to keep these names/hosting package you will need to notify us via email or post noting the domain to cancel within 7 days of receiving the invoice or you will incur the charges for next year.

All accounts are Strictly 14 days Nett for hosting and domains (unless stated otherwise above or other prior arrangement has been made) meaning that all monies due to Green17 Creative must be paid within 14 days of invoice date. This time covers Green17 in time to pay for renewal before domain and hosting expires, which would cause your site to be offline.

We will contact clients via email and telephone to remind them of such payments if they are not received when due. Green17 Creative reserve the right to charge for costs and expenses incurred in recovering late payments and to charge interest at the rate then in force pursuant to the Late Payment of Commercial Debts (Interest) Act 1998 as at the due date. A copy of "The Act" is available from

If, after repeated requests for payment have been ignored, or no contact can be made with the Client to make arrangement for payment of any monies owed, Green17 Creative reserve the right to disable the Clients Website or system until such time as we receive all outstanding monies. Following consistent non-payment of an invoice our Solicitors will contact the Client in question, with a view to taking the matter further and if the need arises to seek payment through legal proceedings, and if necessary court summons.

The client must contact Green17 Creative, concerning the details of any Green17 Creative invoice, or any complaint, within 7 days of the date of the invoice. Letters of complaint should be on the client’s headed notepaper and signed on behalf of the client by a Director of the firm, charity or organisation.